Cleanliness in all work environments is essential to promote a positive work environment, safety and comfort of staff and, in many cases, customer and client satisfaction too. When selecting a cleaning service for your business, it’s important to ensure the company is a good fit for your particular needs and expectations.
Looking for a cleaning company to support your business? Here are some key qualities to keep an eye out for when researching professional cleaning services.
Experience and Reputation
The longer a business has been serving clients, the more experience of different settings, scenarios and protocols they will be able to demonstrate. Reviews are also a great way of learning more about others' experience with the cleaning company you have in mind, and can bring to light any negative or positive feedback to take into consideration. Your cleaning company should be able to provide you with some testimonials to help with this, and many can also be found online.
Services Offered
Take a look at the services these companies offer, which should often be listed on their website. If they mention having experience cleaning similar environments to your premises, whether that be hospitality, warehouses or construction sites, it means that they are familiar with the typical workload and requirements of these settings.
Reliability and Flexibility
Large-scale operations such as warehouses, factories and many other settings need to run like clockwork to keep up with consistent demands, so having a reliable and flexible cleaning company working alongside you is a must. Outline the key times you would require their services, and ensure they agree to stick to these times. Also, spills and accidents happen from time to time, and you may require emergency callouts such as 24/7 services and specialised services such as graffiti removal or smoke damage cleaning.
Check to see whether they have worked with similar customers on similar timescales, this can be a reassurance that they are able to keep up with demand.
Quality Control
Attention to detail in the cleaning industry is a key requirement, and an experienced, meticulous cleaning company should be able to provide examples of specific protocols, quality control measures and checklists to demonstrate they are proactive and consistent in their work. A detailed understanding of the health and safety and cleaning requirements of your premises and how to adhere to them would also be expected from any reputable cleaning company. Ask them to provide examples, many will be happy to.
Price
All of the above points will aid you in your decision in selecting the best cleaning services for you, but one other crucial point which many overlook in their research is the price. The company may provide everything you need and more, but if their pricing doesn’t match your company budget, the other factors become irrelevant. Look around for companies offering no-obligation quotes and collect some numbers to make sure you won’t be left out of pocket. Any honest and reasonable company will be willing to be open with their pricing from the very beginning and will be willing to answer any questions about billing you have. Be sure to ask if you are unsure and they should be willing to break things down for you.
The main thing to remember when seeking a new cleaning company is to ask as many questions as you need. Any reputable company will try their utmost to answer them all for you, and to provide some extra guidance where needed.
At Regimental Cleaning Services, we will be happy to provide examples of our past projects and will work with you and your business to plan, implement and maintain top-quality cleanliness throughout the entire premises. Many of our staff are former military personnel, who bring years of experience and high military standards to their cleaning roles and maintain a highly professional standard in every task they undertake.
Contact our friendly team today to discuss how we can support your business cleaning requirements.